Terms of Service

1. Acceptance of Terms

By accessing and using SolusiTiket's platform and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

SolusiTiket provides an online platform that enables event organizers to create, promote, and sell tickets for their events, and enables users to discover and purchase tickets for events. Our services include but are not limited to:

• Event creation and management tools
• Ticket sales and distribution
• Payment processing services
• Customer support services
• Analytics and reporting tools

3. User Accounts

To access certain features of our service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Event Organizer Responsibilities

Event organizers using our platform agree to:

• Provide accurate and complete event information
• Deliver events as advertised
• Comply with all applicable laws and regulations
• Handle customer service inquiries professionally
• Honor refund policies as stated in their event listings

5. Ticket Purchases and Refunds

All ticket sales are subject to the terms and conditions set by the event organizer. Refund policies vary by event and are determined by the organizer. SolusiTiket acts as an intermediary and is not responsible for event cancellations or changes, though we will assist in facilitating refunds when applicable.

6. Fees and Payments

SolusiTiket charges service fees for the use of our platform. These fees are clearly disclosed during the booking process. Payment processing is handled securely through our trusted payment partners. All fees are non-refundable unless otherwise specified.

7. Prohibited Uses

You may not use our service for any illegal or unauthorized purpose. Prohibited activities include but are not limited to:

• Fraudulent or deceptive practices
• Violation of intellectual property rights
• Harassment or abuse of other users
• Distribution of malware or harmful content
• Circumventing security measures

8. Limitation of Liability

SolusiTiket shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our platform. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at: